Shipping Policy

Shipping Policy

My Meow Shop Team will do our best to ensure your orders are shipped out to you through the fastest available delivery channels.

All our products are shipped and delivered by well-known companies across the United States, such as UPS, DHL, and USPS.


Order Processing Policy

Standard Order Processing: 3-7 business days

Our team is currently experiencing a high volume of orders and will process them as quickly as possible.

All orders are subject to acceptance by My Meow Shop Team. This means that our team reserves the right to reject any order received. In the case of order rejection, you will be notified, and our team will refund payments in full.


Shipping Policy

My Meow Shop supports worldwide shipping, so you can shop with us no matter where you are! Most of our items are fulfilled from overseas warehouses to offer our international customers more affordable pricing. Estimated delivery times are listed below:

  • United States: 5-15 business days

  • International: 7-20+ business days

For our US customers, the following items are fulfilled from our US warehouse, with an estimated delivery time of 3-7 business days:

  • Catnip Tea

  • Creamy Fish Oil Pump

  • Cat Grass Teething Stick

  • Cat Cupid Spray

  • Fresh Canned Grass

  • Dry Cleaning Gloves

  • Sticky Brush 2.0

You can contact our support team at support@mymeowshop.com to request changes to your delivery details within 24 hours of placing your order.

Once the order is shipped or in transit, delivery details cannot be changed.


Why Are There Missing Items?

If your order is too large, it may be divided and shipped in multiple batches to optimize shipping costs. If you receive one part of your order and notice missing items, please reach out to our support team, and we will provide the remaining tracking codes for items that are still on their way.


Packing Policy

All our products are securely packed in sturdy boxes and protective materials to ensure safe international shipping.


Disclaimer: These policies are verified for My Meow Shop and can be referenced in case of any claims. Please ensure you read these policies before placing your order.


CONTACT INFO

Email: support@mymeowshop.com

Support Hours: Monday - Saturday: 9 AM - 9 PM

Address: 7209 Lancaster Pike Suite 4, Hockessin, Delaware 19707, United States